Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

PSPLAND309A Mapping and Delivery Guide
Administer roads

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency PSPLAND309A - Administer roads
Description This unit covers the competency required for administering public roads, government roads and other government administered roads. It includes processing road applications, providing information on road matters and handling conflict.In practice, administering roads may overlap with other generalist or specialist public sector work activities such as working effectively and ethically, complying with legislation, organising workplace information, using resources, working with diversity.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication
Employability Skills This unit contains employability skills.
Learning Outcomes and Application Not applicable.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not applicable.
Competency Field Public Land Administration.
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Process a road application
  • Details of the road application are investigated to confirm processing requirements.
  • The type of application to be processed is ascertained.
  • The parties/authorities for consultation are identified.
  • Documents and plans associated with the type of application identified are gathered and directed, following organisational and best practice requirements.
  • The documentation is endorsed by personnel with delegated authority in accordance with legislation, policy and guidelines.
       
Element: Provide information on road matters
  • Required information is ascertained.
  • Information is sourced and gathered in accordance with legislation, policy and procedures.
  • Information is provided in a timely manner, is accurate and meets the needs of the person/s requesting it.
       
Element: Handle conflict
  • The parties involved in the conflict are treated with empathy in accordance with organisational policy and procedures.
  • Grievances are listened to sympathetically and the details noted in line with organisational procedures.
  • Routine matters are dealt with in accordance with organisational procedures.
  • Contentious issues are referred for resolution in accordance with organisational policy and procedures and advice is provided on the process and timeframe for the matter to be considered.
  • Information is recorded in accordance with organisational procedures.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package.

Units to be assessed together

Pre-requisite units that must be achieved prior to this unit:Nil

Co-requisite units that must be assessed with this unit:Nil

Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to:

PSPETHC301B Uphold the values and principles of public service

PSPGOV301B Work effectively in the organisation

PSPGOV305B Access and use resources and financial systems

PSPGOV307B Organise workplace information

PSPLEGN301B Comply with legislation in the public sector

Overview of evidence requirements

In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:

the knowledge requirements of this unit

the skill requirements of this unit

application of the Employability Skills as they relate to this unit (see Employability Summaries in Qualifications Framework)

administration of roads in a range of (3 or more) contexts (or occasions, over time)

Resources required to carry out assessment

These resources include:

legislation, policy, procedures and guidelines relating to administration of roads

access to computer information systems

case studies and workplace scenarios to capture the range of situations likely to be encountered when administering roads

Where and how to assess evidence

Valid assessment of this unit requires:

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when administering roads, including coping with difficulties, irregularities and breakdowns in routine

administration of roads in a range of (3 or more) contexts (or occasions, over time)

Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations

Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:

case studies

portfolios

questioning

scenarios

simulation or role plays

authenticated evidence from the workplace and/or training courses

For consistency of assessment

Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This section describes the essential skills and knowledge and their level, required for this unit.

Skill requirements

Look for evidence that confirms skills in:

reading a plan

reading a map

using an aerial photo to identify a parcel of land

obtaining a copy of a land title

generating documentation to organisational standards

writing reports requiring formality of language and structure

determining ownership and tenure

liaising with stakeholders

handling difficult clients

responding to diversity, including gender and disability

noting records to regulatory and organisational requirements

filing and retrieving records

retrieving spatial and textual information from electronic information systems

conducting a field inspection

applying public sector legislation including occupational health and safety and environment and sustainability in the context of administering roads

Knowledge requirements

Look for evidence that confirms knowledge and understanding of:

legislation relating to road administration

legislation relating to Local Government, native vegetation conservation and Crown land administration

organisational delegations

policies and procedures relating to road administration

the different types of records that need to be noted or updated and in what circumstances

land tenure and ownership

public sector legislation including occupational health and safety, environment and sustainability, privacy and diversity in the context of administering roads

The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.

Roads may be:

public roads such as:

Local Government/council roads

Crown public roads

State roads

other public roads

government roads

private roads

right of ways

public access ways (PAWs)

public access routes

roads converted to mall reserves

roads dedicated in different ways

Type of application may be to:

transfer a road

open a road, through:

applicant's land

public land

Crown land

government land

another party's land

close a road

dedicate a road

have a road declared unused

convert roads to mall reserves

Documents and plans may be:

form letters

application forms

valuations

land assessments

gazette notices

titles

arrears searches

newspaper notices

notices to affected party

submissions

plans defining portion of road being dealt with

Best practice requirements may include:

quality customer service

quality system documentation

Legislation, policy and guidelines may include:

legislation related to public land administration

public sector legislation such as:

equal employment opportunity

anti-discrimination

diversity

occupational health and safety

environmental and sustainability

privacy legislation and freedom of information

public sector standards

jurisdictional and organisational code/s of practice and code/s of ethics

organisational standards

industry standards

Information may be:

statutory fees

current status

current tenure

adjoining owners

to construct a road

Organisational procedures may include:

regulatory requirements

industry practices

manual or electronic application

Organisational procedures may be specified in:

office practice guidelines

workplace notices

computer training manuals

sustainability guides

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Details of the road application are investigated to confirm processing requirements. 
The type of application to be processed is ascertained. 
The parties/authorities for consultation are identified. 
Documents and plans associated with the type of application identified are gathered and directed, following organisational and best practice requirements. 
The documentation is endorsed by personnel with delegated authority in accordance with legislation, policy and guidelines. 
Required information is ascertained. 
Information is sourced and gathered in accordance with legislation, policy and procedures. 
Information is provided in a timely manner, is accurate and meets the needs of the person/s requesting it. 
The parties involved in the conflict are treated with empathy in accordance with organisational policy and procedures. 
Grievances are listened to sympathetically and the details noted in line with organisational procedures. 
Routine matters are dealt with in accordance with organisational procedures. 
Contentious issues are referred for resolution in accordance with organisational policy and procedures and advice is provided on the process and timeframe for the matter to be considered. 
Information is recorded in accordance with organisational procedures. 

Forms

Assessment Cover Sheet

PSPLAND309A - Administer roads
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

PSPLAND309A - Administer roads

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: